3.1 Professional Service Nature
Services provided by RivaajSystems.online are classified as specialized B2B consultancy and digital enablement services.
3.2 Service Execution
- Digital Audits: Once we have provided a technical roadmap for your brand’s digital transition, the service fee is non-refundable.
- Partner Introductions: Our service is considered fulfilled once we have successfully facilitated a formal introduction to a vetted localized payment or logistics partner.
3.3 Transactional Disputes
Rivaaj Systems does not hold or manage your sales revenue. Any disputes regarding customer refunds, chargebacks, or funds held by a payment gateway must be resolved directly with the licensed provider we have introduced you to. We cannot issue refunds for funds residing in third-party financial systems.